Refund policy

You are entitled to make a return within 30 days from when you received your order. The customer is responsible for covering the cost of return shipping. The package must be sent as a business delivery, as we do not collect parcels from parcel shops. 

Please include the printed order confirmation and make sure that the product is properly packaged before you send it. 

We recommend that you keep the receipt of dispatch. 

Return address:

Poppelgårdvej 17
2860 Søborg, Denmark

contact@heleneblanche.com
+ 45 27 51 32 76

We will issue a refund within 14 days from receiving the package return. We will refund the full amount of the product using the same payment method as used for your purchase, unless you have explicitly accepted another form of refund (e.g. a credit voucher).