Helene Blanche Fabrics & Wallpapers is a high-end Scandinavian brand that combines timeless design and quality. We design and sell wallpaper and textile collections to the interior industry, catering to B2B showrooms and interior designers. Since 2008, we have worked to establish an international brand, and as we continue to grow, we remain ambitious and ready to embark on the next chapter of our journey.

We are now looking for a Sales & Back Office Coordinator to join our dedicated commercial team, reporting to our Sales Lead.

As a Sales & Back Office Coordinator, you will handle incoming sales orders from our B2B customers. Your key tasks will include:

- Daily communication with B2B customers via email and phone, providing quick and professional responses to inquiries regarding prices, inventory, reservations, and more.

- Receiving and processing all sales orders, ensuring the accuracy of information and issuing order confirmations.

- Coordinating with our warehouse team to ensure orders are picked, packed, and shipped efficiently, including assisting with shipment bookings.

- Issuing sales invoices upon dispatch, monitoring customer accounts, and keeping track of outstanding balances.

Additionally, you will be responsible for various administrative back-office tasks, such as:

- Ensuring the availability and coordination of sales materials across key partners.

- Create new products and customer accounts in our ERP system (MS Business Central) and maintain data regularly.

- Assisting with returns and complaint handling.

- Managing stock availability and purchasing.

- Work in a structured and systematic manner.

- Have a clear sense of focus and priorities in your approach to work.

- Are service-minded and enjoy assisting customers professionally and kindly.

- Have an educational background in business, sales, office management, or a related field.

- Alternatively, have 2-3 years of experience in a similar role, preferably within the lifestyle, design, fashion, or luxury industries.

- Are fluent in spoken and written English.

- Have experience with MS Office Suite, especially Outlook and Excel.

- Experience with Microsoft Business Central ERP or quickly learning and navigating IT systems is an advantage.

As our new colleague, you will become part of a small, dynamic and competent team. With a strong creative vision, we are driven to achieve excellent results in all business areas. We value care, trust and accountability and have a good relationship with each other and our partners.

Start date: As soon as possible.

Working hours: Full-time, Monday to Friday, between 8 AM – 4 PM / 9 AM – 5 PM.

Location: Our beautiful new office in Hellerup, Denmark

If you are interested in the position, please send your CV and motivated application to Helene Blanche at hb@heleneblanche.com.

Deadline: Please submit your application no later than 10th February 2025. We will review applications on an ongoing basis.